Millions of people have left their homes and cannot return. The graves of their loved ones have stayed at cemeteries in cities where fighting is now going on, where there is occupation, or that are simply very far away. This article is about what can realistically be done — depending on the situation.

Three situations — three different approaches

Situations with access to cemeteries differ. This determines what can be done at all.

Situation 1: the cemetery is in Ukrainian-controlled territory but far away. The simplest case. Physical access is possible, but it is hard to come in person — because of distance, work or lack of funds. The solution: order on-site care. We or partner crews travel to cemeteries across all Ukrainian-controlled territory.

Situation 2: the cemetery is in a front-line zone or a de-occupied city. Access is unstable. Sometimes people can go, sometimes not, depending on the situation. Such cities usually have local volunteers or services that can check the condition of a grave. Contact the local community or church parish — they often help.

Situation 3: the cemetery is in occupied territory. There is no direct access. It is impossible to check the condition remotely. Here the only realistic thing is to keep the burial documents and wait.

What to do right now: documents

Regardless of the situation — gather and digitize all burial documents while you still have access to your family papers.

  • The death certificate — it has the date, cemetery and sector
  • The certificate of plot allocation for burial (if one was issued)
  • Photos of the grave — preferably with a GPS tag and landmarks
  • The sector address and plot number, if known

Make several copies — in cloud storage, in email, and give them to relatives. If the originals were lost during evacuation — contact the civil registry office at the place where the death was registered: they issue duplicates.

A cemetery in controlled territory: order grave care

If the obstacle is distance rather than occupation, the matter can be resolved remotely. We provide a service for those who cannot come:

  1. You give us the cemetery address, the sector and the name on the monument
  2. We go out, find the grave and take "before" photos
  3. We clean the plot, wash the monument and remove the trash
  4. We send "after" photos with a GPS tag

Payment is via Monobank, PrivatBank or an international transfer. No visit on your part is required.

A cemetery in a front-line city

In de-occupied and front-line cities the situation is unstable, but local life continues. There are people who have stayed.

Local volunteer organizations. Most communities have volunteer groups that help with various matters. Find a group on Facebook or Telegram where residents of a specific city communicate — there you can often find someone who will check the grave for a small fee or for free.

The church parish. If you know which church the family belonged to — contact the parish. Priests or parishioners often help with commemoration and can find out about the condition of the cemetery.

The cemetery administration. Call directly. Even in front-line cities, cemetery administrations often keep working. Ask about the condition of the sector and whether there is any shelling damage.

Damaged and destroyed graves

At cemeteries that have come under shelling, there may be damage: blast waves destroy monuments and shrapnel strikes granite slabs. If a grave is damaged — record it with documentation (photos, a report) when access becomes possible.

After de-occupation, some monuments may be eligible for restoration under state programs or with reparations funds. This requires evidence — photos of the condition before and after. That is why it is important to keep pre-war photos of the grave, if you have them.

If a relative died during evacuation or while displaced

The reverse situation also happens: a person left as an IDP but died in their new city. The burial is in one place, the family in another. Then a question arises: leave the grave there or move the remains closer to the family.

Transferring remains (exhumation and reburial) is an official procedure that requires permission from local authorities and the sanitary-epidemiological service. The costs depend on the distance and conditions. It is more complicated than ordering on-site care — but sometimes it is the right decision for the family.

How to preserve memory when there is no access

If it is physically impossible to reach the grave — commemoration still makes sense. The Church allows you to pray for your loved ones anywhere. Submit a prayer request for the departed at a church where you are currently staying — this is a full church commemoration, regardless of where the grave is located.

Some families set up a symbolic place of remembrance at home — a small frame with a photo, a candle. This does not replace the grave, but it makes it possible to preserve the ritual and the connection.

The grave stayed behind, and you are far away

We will care for it in your place. We will go out, clean it and send you photos. We work across all Ukrainian-controlled territory.